Takabaj Privacy Policy — Your Information Is Safe with Us

Welcome to Takabaj. We understand that sharing personal information on an online gaming platform can feel like a concern for many users. That's why we want you to know exactly what data we collect, why we collect it, where it's stored, and how it's kept secure. This Privacy Policy answers all of those questions — clearly and straightforwardly.

When you create an account or use our services on Takabaj, we collect certain information. This falls into two categories — what you provide directly, and what is collected automatically through your use of the platform.

Your information is used solely to improve our platform and enhance your experience. Takabaj never sells your data or uses it for unnecessary purposes.

• Account registration and verification — to confirm your identity.
• Transaction processing — to handle deposits, withdrawals, and bonuses.
• Customer support — for resolving issues and providing assistance.
• Security — to detect and prevent fraud and unauthorized access.
• To meet legal obligations — and comply with applicable laws.
• Personalized experience — to show promotions and offers tailored to your preferences.
• Platform improvement — used in analytics to enhance service quality.

Takabaj retains your data only for as long as necessary. Information is kept while your account remains active. After account closure, data is retained for a defined period as required by regulatory and legal obligations.

• Account & identity information — up to 5 years after account closure.
• Transaction records — retained for up to 7 years as required by law.
• Support communication history — 2 years.
• Automated log data — typically 90 days.

After the applicable retention period, your data is securely deleted or anonymized so you can no longer be identified.

Takabaj never sells your information. However, in certain cases, limited data may be shared with trusted partners — solely to operate our services and meet legal obligations.

• Payment providers: bKash, Nagad, Rocket — only the information required to process transactions.
• Identity Verification Services: Only documents strictly necessary as part of the KYC process.
• Law enforcement: To government authorities when required by law or for official investigations.
• Technology partners: Service providers that support platform operations — bound by confidentiality agreements.

Takabaj uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: For login sessions and security — the platform cannot function without these.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how the platform is used — fully anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.

Takabaj believes you should have full control over your data. Below are the rights you hold and can exercise at any time.

To exercise these rights, Help Center Contact us. We will respond within 30 days.

Takabaj uses industry-standard technology and practices to keep your data secure. Our security team monitors systems around the clock to prevent any unauthorized access.

• SSL/TLS Encryption: Every data transfer takes place over encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall protection: Robust firewall protection against external threats.
• Regular Security Audits: Regular system audits by third-party security experts.
• Restricted Access: Only authorized personnel have access to personal information.

Takabaj's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has registered by mistake, please contact Help Center Contact us immediately. We'll take prompt action.

Takabaj may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via SMS to your registered mobile number or through a notification on the platform.

• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Re-consent may be required for significant changes.

If you have any questions, requests, or concerns about our Privacy Policy, please get in touch. Our data protection team is always ready to respond.